1Login into PC. 2 check the information. 3 if you have not received the item, 4 wait till you can open a dispute. 5 open a dispute for non-receipt. 6 wait for aliexpress to step in. 6. javajivechangito • 1 yr. ago. Often times you dont have to wait theyll cancel it on the spot.
Imade two orders with a seller on Aliexpress, 100 items per order. Seller used same tracking number on both orders. Items arrived 2 months later but I only received 67 on first order (shorted) and never received the second order. Contacted seller and seller claims he sent two packages at the same time and for me to wait. Two weeks goes by and
AliExpressWelcome Deal is not gonna work at all. Most of the time it fails due to the accounts protection system from AliExpress. The coupon now just goes away as you ordered something else that doesn't use that coupon. Even if you cancel the order AliExpress would not recognise it. In addition to this, my first order got rejected 3 times Aslong your account is blocked, AliExpress will automatically cancel your order(s) and refund the money. As I said, they are very picky about credit cards and banks accounts. If your account has been blocked and you can recover it via the SMS code, AliExpress probably will ask you to prove that the bank account is yours. Ifthe shipment is not completed in the required time on the order page, AliExpress will close the order and return all the funds to you. Below is where you can see the countdown of the shipping time: If you don't want this order anymore, you can submit cancellation request by clicking "Cancel Order". If the seller does not respond to yourThereason is that the seller hasn’t shipped the product because they have run out of it or some mistakes with the tracking number occurred. The seller can cancel the order. In this case AliExpress administration will close the order and you will automatically get a refund. It hardly takes more than 20 days.Justdo nothing. You are under no obligation to cancel the order because the seller sold a product they didnt have in stock. The seller can cancel the order from their end if they can't fulfill it. My guess is that if they cancel the order it affects their standing with aliexpress, and it may lower their ratings, product ranking, or delay .